Frequently asked questions

Answers to the question operators ask most

Timelines, warranties, financing, customization, shipping-- if you don’t see your question below, send it our way and we’ll get back the same bsuiness day.

Questions? We've got answers.

If you can't find what you're looking for, contact us!

Do I have to know exactly what I want before I reach out?

Not at all. Most of the people we work with are opening their first play café or indoor playground, and "not knowing what you don't know" is exactly where we come in. Our team has 50+ combined years in the American amusement industry, so the guidance you get is grounded in what actually fills a space and keeps families coming back.

Do you offer financing?  

Yes!   We offer low-hassle in-house financing designed to be streamlined, with quick approvals and none of the runaround. The process with us is simpler and faster, because the people funding your playground actually know the industry and know you. No cold underwriters, no endless paperwork — just a team that understands what you're building and wants to see your doors open.

How long does the whole process take?

3 months.  Two weeks for design revisions.  One month for manufacturing.  One month for shipping.  Two weeks for installation (depending on size).

What about tariffs — could my price jump after I sign?

We offer an industry-exclusive tariff protection guarantee covering up to a 25% increase, so a shift in trade policy doesn't blow up the budget you planned your whole business around.

Are there any hidden fees or unexpected costs?

No. The total cost is transparent, doesn’t change once the proforma invoice is signed, and is governed by US law.  It is equipment + shipping (including insurance and duties) + installation.  

Free design · Free quote

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your project?

Send us your project details and a rough vibe — we'll have concept renderings, a layout, and a quote in your inbox in a day or two.

Let's Chat

Reach out anytime by phone, email, or form. We're eager to get started on your next project.

EMAIL

hello@ifunamericas.com

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